Vonda Page

30+ years Practical Expertise

Leadership, Culture & DEI

BA, Communications

MA, Professional Communications

Prosci, ACMP, MBTI certified

Expert organizational change practitioner and digital transformation strategist. Thirty+ years as a management consultant with accountability and responsibilities as DEI leader, executive coach, operations trainer, employee productivity specialist, and trusted advisor to senior-level decision makers.

In 2020, founded Radical Change LLC to specifically advise and guide leaders and organizations to grow and thrive -- when meaningful outcomes matter. My proprietary method Leaders Learn Change, LLC (TM) lifts leaders to level-up to legendary status with the savvy skills and smart strategies they need to succeed.

CEO, FOUNDER ( 2020 )

Radical Change LLC

Equip future-forward leaders with sound strategies and timely tools for swift, significant, and sustainable change management results. Deliver targeted change leadership results for teams, companies, organizations and institutions of all sizes. Mentor youth entrepreneurs, solopreneurs. and interns.

CHANGE ADOPTION LEADER ( 2016-2021 )

PayPal, Inc.

Direct and coach senior leaders, people managers and agile and technical teams employing organizational change management strategies to optimize product delivery, technology adoption and business operations and target metrics in partnership with the global technology organization and executive leadership team. Led DEI for IT. Black ERG Leader.

MANAGEMENT CONSULTANT ( 1984-2016 )

Technology, Talent, Hospitality, Energy/Utilities, FinTech

Lead, advise and guide transition management training, Diversity, Equity and Inclusion (DEI), knowledge and expertise gained in essential, technical, and trades worker development; academic, volunteer, professional, leadership, mentoring, community, intern and employee program implementation for top global brands.

EDUCATIONAL ATTAINMENT

LA SALLE UNIVERSITY, Philadelphia, PA

( 1997 )

Master of Arts in Professional Communications & Organizational Leadership

TEMPLE UNIVERSITY, Philadelphia, PA

( 1991 )

Bachelor of Arts in Communications, Media & Journalism

NOTABLE ACCOMPLISHMENTS

2014 - 2022

ORGANIZATIONAL ADOPTION

Lead change adoption strategy and planning for more than 60 technical and process system upgrades, implementations, retirements, and feature enhancements for various stakeholder-types leading to more than 80% target adoption. Coach and support product teams through objectives, discovery, and delivery.

CROSS-FUNCTIONAL TEAM LEADERSHIP

Direct and coach more than 100 employees and contractors on change management and agile approaches for implantation of enterprise and IT security tools to including but not limited to Slack Enterprise, MyIT, Skype for Business, O365, Customer Service Secure Desktop, Video Desktop Infrastructure, and PingID – resulting in 100% regulatory compliance for international bodies, Sarbanes Oxley and other requirements.

RISK & OPPORTUNITY ANALYSIS

Reduced risk to PayPal’s brand and reputation by influencing the company’s response to racial injustice, Black Lives Matter through influence with the matrix, employee mobilization and providing thought leadership to Senior Leaders resulting in $530 million commitment to Black Lives Matter initiatives, Black businesses support and employee diversity and inclusion efforts – with prior responsibilities for driving enterprise inclusion for women and Black employees in technology.

COMMUNITY RELATIONS

Mentor and Program Manager for YearUp, University, and Recent College Graduate (RCG) with responsibility for establishing onboarding processes and mentoring more than100 managers, students, and prospective volunteers, employees and students.

EXECUTIVE COACHING AND ADVICE

Provided strategic insight and value-based recommendations to executive technology leadership that established long-term strategic plans to make meaningful and measurable progress towards Inclusion and equity goals . Established training and development systems for change leadership competency development in IT.

ENGAGEMENT POLICY DEPLOYMENT

Operated as senior trusted advisor for Business Unit leaders on employee engagement and change adoption leading to 90 percent of target Net Promoter Score (NPS).

NOTABLE ACCOMPLISHMENTS

2000 - 2014

STRATEGIC CHANGE LEADERSHIP

Boosted adoption outcomes within Global Communications Division to create strategic business plans for a 5-year Global Enterprise Resource Planning (ERP) program implementation by creating a global change communications network of more than 40 globally-dispersed employees.

PROCESS INTEGRATION & OPERATIONS

Integrated more than 80K end-users across hundreds of legacy and mainframe systems through formulation of a structured program operationalization, tailored approach to training and leadership engagement.

LEADERSHIP DEVELOPMENT

Created and managed engaging communications for 20K end-users, with direct responsibility for advising and coaching Operations Vice-Presidents.

EXECUTIVE COACHING

Coached, directed and mentored a six-person leadership team throughout the organizational restructuring project lifecycle.

COMMUNICATIONS & ENGAGEMENT

Augmented multi-channel communications strategy for the development of new Helpdesk platform – improving employee engagement by 30% and resulting in staff retention level improvement by 10% for the current year’s cycle. Managed introduction (e.g., communications, training) of a new PeopleSoft Human Resource Management System (HRMS) for 24 US-based locations housing multiple teams of newspaper and magazine employees

BUSINESS OPTIMIZATION

Built a three-year strategic transformation plan for a global Enterprise Data Management and Analytics organization – incorporating adoption, communication and training across multiple work streams including but not limited to accounting and finance, human resources and information technology.

INCLUSION AND WORKPLACE CULTURE

Advanced strategic Communications, Diversity & Inclusion and Leadership commitment to progressive roles from Change, Training and Compliance analysis. Technology Specialist, Regional Communications Manager and Media Relations Manager with responsibility for community programming, outreach, and Safety education.

Expert organizational change practitioner and digital transformation strategist. Thirty+ years as a management consultant with accountability and responsibilities as DEI leader, executive coach, operations trainer, employee productivity specialist, and trusted advisor to senior-level decision makers.

In 2020, founded Radical Change LLC to specifically advise and guide leaders and organizations to grow and thrive -- when meaningful outcomes matter. My proprietary method Leaders Learn Change, LLC (TM) lifts leaders to level-up to legendary status with the savvy skills and smart strategies they need to succeed.

CEO, FOUNDER ( 2020 )

Radical Change LLC

Equip future-forward leaders with sound strategies and timely tools for swift, significant, and sustainable change management results. Deliver targeted change leadership results for teams, companies, organizations and institutions of all sizes. Mentor youth entrepreneurs, solopreneurs. and interns.

CHANGE ADOPTION LEADER ( 2016-2021 )

PayPal, Inc.

Direct and coach senior leaders, people managers and agile and technical teams employing organizational change management strategies to optimize product delivery, technology adoption and business operations and target metrics in partnership with the global technology organization and executive leadership team. Led DEI for IT. Black ERG Leader.

MANAGEMENT CONSULTANT ( 1984-2016 )

Technology, Talent, Hospitality, Energy/Utilities, FinTech

Lead, advise and guide transition management training, Diversity, Equity and Inclusion (DEI), knowledge and expertise gained in essential, technical, and trades worker development; academic, volunteer, professional, leadership, mentoring, community, intern and employee program implementation for top global brands.

EDUCATIONAL ATTAINMENT

LA SALLE UNIVERSITY, Philadelphia, PA ( 1997 )

Master of Arts in Professional Communications & Organizational Leadership

TEMPLE UNIVERSITY, Philadelphia, PA ( 1991 )

Bachelor of Arts in Communications, Media & Journalism

NOTABLE ACCOMPLISHMENTS

2014 - 2022

ORGANIZATIONAL ADOPTION

Lead change adoption strategy and planning for more than 60 technical and process system upgrades, implementations, retirements, and feature enhancements for various stakeholder-types leading to more than 80% target adoption. Coach and support product teams through objectives, discovery, and delivery.

CROSS-FUNCTIONAL TEAM LEADERSHIP

Direct and coach more than 100 employees and contractors on change management and agile approaches for implantation of enterprise and IT security tools to including but not limited to Slack Enterprise, MyIT, Skype for Business, O365, Customer Service Secure Desktop, Video Desktop Infrastructure, and PingID – resulting in 100% regulatory compliance for international bodies, Sarbanes Oxley and other requirements.

RISK & OPPORTUNITY ANALYSIS

Reduced risk to PayPal’s brand and reputation by influencing the company’s response to racial injustice, Black Lives Matter through influence with the matrix, employee mobilization and providing thought leadership to Senior Leaders resulting in $530 million commitment to Black Lives Matter initiatives, Black businesses support and employee diversity and inclusion efforts – with prior responsibilities for driving enterprise inclusion for women and Black employees in technology.

COMMUNITY RELATIONS

Mentor and Program Manager for YearUp, University, and Recent College Graduate (RCG) with responsibility for establishing onboarding processes and mentoring more than100 managers, students, and prospective volunteers, employees and students.

EXECUTIVE COACHING AND ADVICE

Provided strategic insight and value-based recommendations to executive technology leadership that established long-term strategic plans to make meaningful and measurable progress towards Inclusion and equity goals . Established training and development systems for change leadership competency development in IT.

ENGAGEMENT POLICY DEPLOYMENT

Operated as senior trusted advisor for Business Unit leaders on employee engagement and change adoption leading to 90 percent of target Net Promoter Score (NPS).

NOTABLE ACCOMPLISHMENTS

2000 - 2014

STRATEGIC CHANGE LEADERSHIP

Boosted adoption outcomes within Global Communications Division to create strategic business plans for a 5-year Global Enterprise Resource Planning (ERP) program implementation by creating a global change communications network of more than 40 globally-dispersed employees.

PROCESS INTEGRATION & OPERATIONS

Integrated more than 80K end-users across hundreds of legacy and mainframe systems through formulation of a structured program operationalization, tailored approach to training and leadership engagement.

LEADERSHIP DEVELOPMENT

Created and managed engaging communications for 20K end-users, with direct responsibility for advising and coaching Operations Vice-Presidents.

EXECUTIVE COACHING

Coached, directed and mentored a six-person leadership team throughout the organizational restructuring project lifecycle.

COMMUNICATIONS & ENGAGEMENT

Augmented multi-channel communications strategy for the development of new Helpdesk platform – improving employee engagement by 30% and resulting in staff retention level improvement by 10% for the current year’s cycle. Managed introduction (e.g., communications, training) of a new PeopleSoft Human Resource Management System (HRMS) for 24 US-based locations housing multiple teams of newspaper and magazine employees

BUSINESS OPTIMIZATION

Built a three-year strategic transformation plan for a global Enterprise Data Management and Analytics organization – incorporating adoption, communication and training across multiple work streams including but not limited to accounting and finance, human resources and information technology.

INCLUSION AND WORKPLACE CULTURE

Advanced strategic Communications, Diversity & Inclusion and Leadership commitment to progressive roles from Change, Training and Compliance analysis. Technology Specialist, Regional Communications Manager and Media Relations Manager with responsibility for community programming, outreach, and Safety education.

PROFESSIONAL CERTIFICATIONS

CCMP™ ( 2019 )

Prosci Change Mangement Practioner

CCMP™ ( 2017 )

Association of Change Management Professionals

MBTI™ ( 2016 )

Myers Briggs Type Indicator

PROFESSIONAL CERTIFICATIONS

CCMP™ ( 2019 )

Prosci Change Mangement Practioner

CCMP™ ( 2017 )

Association of Change Management Professionals

MBTI™ ( 2016 )

Myers Briggs Type Indicator

PROFESSIONAL AFFILIATIONS

TOASTMASTERS INTERNATIONAL ( 2022 )

AIM INSTITUTE TECH LEADERSHIP COMMUNITY ( 2020 )

CODEHOUSE SCHOLARS Patron ( 2020 )

ASSOCIATION OF CHANGE MANAGEMENT PROFESSIONALS ( 2017 )

INTERNATIONAL ASSOCIATION OF BUSINESS COMMUNICATORS ( 2009 )

PROJECT MANGEMENT INSTITUTE ( 2004 )


TECHNICAL & OPERATIONAL SKILLS

Windows and Mac O/S

Virtual conferencing

Podcast Host and Production

Cloud Collaboration

Productivity Tool Suites

Written Communication

Technical Writing

SAP

PeopleSoft

Enterprise Data Management

Supply Chain Management

Supplier Diversity Programming

PROFESSIONAL AFFILIATIONS

TOASTMASTERS INTERNATIONAL
( 2022 )

AIM INSTITUTE TECH LEADERSHIP COMMUNITY
( 2020 )

CODEHOUSE SCHOLARS Patron
( 2020 )

ASSOCIATION OF CHANGE MANAGEMENT PROFESSIONALS
( 2017 )

INTERNATIONAL ASSOCIATION OF BUSINESS COMMUNICATORS
( 2009 )

PROJECT MANGEMENT INSTITUTE
( 2004 )


TECHNICAL & OPERATIONAL SKILLS

Windows and Mac O/S

Virtual conferencing

Podcast Host and Production

Cloud Collaboration

Productivity Tool Suites

Written Communication

Technical Writing

SAP

PeopleSoft

Enterprise Data Management

Supply Chain Management

Supplier Diversity Programming